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Key features and benefits  

For Brands

  • Uncover consumer insights to build dynamic marketing strategies and optimise resource allocation

For Consumers

  • Feel their opinions are valued through the survey and follow-up call

Overview

Consistently monitoring campaign analytics is instrumental to optimise marketing efforts and amplify outcomes. In the case of a leading nutrition company in Thailand, the lack of visibility over marketing performance left them unable to understand their consumers’ preferences and behaviour and improve and streamline campaigns.

Solutions

Implementing serialisation for marketing campaign materials and perform A/B testing to evaluate campaign effectiveness

How it works:

  1. Serialise the marketing campaign materials with a unique code for each campaign and redemption location (Free samples vs Discount-off vouchers)
  2. End-users scan the code and complete a survey to unlock benefits

Results

https://eztracker.digiknowlogy.com/wp-content/uploads/2023/09/AdobeStock_418930022_clipped_rev_1_1-removebg-preview.png

Derived insights through engagement on

  • Preferred campaign to optimise marketing budget and returns
  • Top reasons why consumers chose brand
  • Closest competitors based on territory
  • Consumer profiles
  • Key sales locations to focus on
  • Retailers participation rate

Honed competitive advantage based on responses relating to consumer preference.

“eZTracker provides the next level of supply chain end-to-end visibility. Now with better traceability, we can use big data to analyse how our individual consumers engage with the product across multiple marketing activities. Business and supply chain teams can proactively work on the right strategy to achieve more consumer satisfaction. Thank you eZTracker team for proactively working with us as a good partner to design and provide business processes and solutions from the initial stage until the project completion.”

  • Demand & Supply Chain Director

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